Refer a client to Wendy
Someone answers, and it is the same someone next year.
Wendy is fully bilingual and writes her own referral book. She is also the person clients call after the policy is written — the mid-term change, the billing question, the certificate a lender suddenly wants — which is why the relationship you hand over tends to stay handed over.
What we sort out before it reaches you
- Binder to the lender with the correct mortgagee clause and loan number
- Dwelling coverage set to replacement cost, not loan amount
- Roof age, prior claims, and system updates flagged early
- An escrow-ready premium figure so the Closing Disclosure isn't revised
- Same-day revised binders when the loan amount or closing date changes
When to expect it back
| Referral received by 3:00 PM, business day | Binder same day |
|---|---|
| Received after 3:00 PM | Binder before noon the next business day |
| Revisions | Same day |
| If Wendy is unavailable | Crissy or Mike picks it up |
Turnaround times depend on receiving complete client information and are not a guarantee of coverage or of a closing timeline.
Earlier is easier — send it at contract
Sending early is not really about speed. It is about the file being open long enough for someone to notice the roof age, the prior claim, or the address that does not match the loan documents — and to sort it out by phone rather than by emergency.
- The contract is signed, even if nothing else is settled
- Your client says "I'll just use my current agent" — send it anyway, we'll coordinate
- The loan amount changed
- The home is 25+ years old or has an older roof
- It's a rental, second home, or new construction
Refer a client to Wendy
A minute or so. Wendy follows up in English or Spanish.