No closing delayed by a language barrier.
Iris is fully bilingual, so the entire process — quote, paperwork, binder, and the questions afterward — can happen in Spanish with one person. She also writes commercial and investment property alongside personal lines, which helps when a buyer is purchasing through an entity.
| Referral received by 3:00 PM, business day | Binder same day |
|---|---|
| Received after 3:00 PM | Binder before noon the next business day |
| Revisions | Same day |
| If Iris is unavailable | Crissy or Mike picks it up |
Turnaround times depend on receiving complete client information and are not a guarantee of coverage or of a closing timeline.
The problems that blow up a closing week are almost never underwriting problems. They are questions nobody had time to ask. Sending at contract creates that time, and it means a Spanish-speaking buyer is not trying to decode a binder request three days before funding.
About a minute. Iris follows up in English or Spanish, whichever your client prefers.
Iris will have a quote back to you .
A note from you carries weight that an unexpected call from us never will. Edit this however you like — and if your client would rather read it in Spanish, Iris can take it from the first reply.
Your personal referral link. It fills in your details automatically, so next time you only complete the client half.